Privacy Policy

Who we are

This policy covers carshop.impresship.com, operated by ImpressCar (“we”, “us”), Showroom 12, Ras Al Khor Auto Market, Dubai, UAE. We process personal data in line with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and, for visitors in other countries, the data protection laws that apply to them.

What we collect

• Car and contact inquiries: your name, email address, phone number, destination country, your message and, where relevant, the car you asked about.
• Seller accounts: name, email address, phone and WhatsApp number, a securely hashed password (we never store the password itself), and the vehicle listings and photos you upload.
• Sign-in cookie: if you log in as a seller we set a secure, HTTP-only cookie to keep you signed in. It is not used for advertising.
• Browser storage: your preferred display currency is remembered in your own browser.
• WhatsApp: if you message us on WhatsApp we receive your phone number, profile name and messages. WhatsApp’s own privacy policy also applies.

VIN lookups send only the VIN you enter to a public vehicle-data service; currency conversion uses a public exchange-rate service. Neither receives your personal details.

How we use it

• To answer inquiries, arrange purchases, export and shipping you ask for.
• To run seller accounts and publish approved listings.
• To keep records of our transactions and correspondence.

We do not sell your personal data.

Who we share it with

A seller’s contact details may be shared with a buyer (and the reverse) to complete a sale you have asked about. Otherwise only with those who need it to deliver the service: shipping lines, clearing agents and insurers handling your vehicle; our hosting, database, file-storage and email providers; and authorities where the law requires it. Some providers are outside the UAE; where data is transferred abroad we take reasonable steps to keep it protected.

How long we keep it

Inquiries are kept as long as needed to respond and complete any sale, and to meet legal, accounting and export record-keeping obligations. Seller account data is kept while the account is open; you can ask us to close it and delete your data.

Your rights

You can ask to access, correct or delete your personal data, object to or restrict how we use it, or withdraw consent you have given.

Contact

Email logistics@impressiful.com or message us on WhatsApp. See also our contact page. We may update this policy; the date above shows the latest version.